Shipping and Delivery

At Shree Gold Jewellery Works (Just Buy Gold), we ensure your gold and silver products reach you safely, securely, and on time. Please read this Shipping & Delivery Policy carefully before placing an order. We operate in compliance with applicable Indian laws, including:

• Consumer Protection Act, 2019
• Information Technology Act, 2000 (IT Act)
• Other applicable laws regarding online commerce and delivery in India

1. Delivery Locations

• We deliver products to locations across Bangalore, Karnataka, and selected cities in India.
• Please ensure your delivery address is complete and accurate. Shree Gold Jewellery Works (Just Buy Gold) is not responsible for delays or delivery issues caused by incorrect or incomplete addresses.

2. Shipping Method

• All products are shipped through trusted courier and logistics partners to ensure security and timely delivery.
• Physical gold and silver orders are packaged securely to prevent damage during transit.
• Tracking details will be provided via email or the mobile app once the order is dispatched.

3. Delivery Time

• Standard delivery within India usually takes 5-7 business days.
• International delivery may take 7-14 business days, depending on customs clearance and destination.
• Delivery timelines may vary due to courier delays, public holidays, or other unforeseen circumstances.

4. Order Verification

• All orders are verified for accuracy and authenticity before dispatch.
• We may contact you for confirmation of delivery details or identity verification if required.

5. Delivery Charges

• Delivery charges, if applicable, will be displayed at the time of checkout.
• Certain promotions or offers may include free delivery as specified.

6. Risk & Responsibility

• Risk of loss or damage passes to the customer upon delivery confirmation.
• Customers must inspect the package upon receipt. Any visible damage or tampering should be reported immediately to Shree Gold Jewellery Works (Just Buy Gold) for assistance.

7. Governing Law

• This Shipping & Delivery Policy is governed by the laws of India.
• Any disputes arising from shipping, delivery, or related services shall be subject to the exclusive jurisdiction of the courts in Bangalore, Karnataka, India.

8. Contact Us

For any questions or concerns regarding shipping, delivery timelines, or order tracking, please contact us at: Email: sales@justbuygold.inPhone: +91 90190 95596Address: No.3, 9th A Main Road, By Raweshwara nagar, Nagarbhavi, Bengaluru - 560072